Frequently Asked Questions

Frequently Asked Questions

What payment methods can I use to place my order?
You can use: Visa, Visa Debit, MasterCard, PayPal, Apple Pay, Google Pay, or Shop Pay to place your order.

How much is delivery cost?
The delivery fee is free of charge for orders over £20 and it's £2.99 for orders under £20.

What is the delivery time?
The delivery of products purchased usually takes place within 5 business days from receiving the order.

How to return a product
If you’ve purchased from our website and you’d like to return your items, you can do return within 14 days of your delivery. Click here for more information returns and refunds.

How long will the refund take to process?
Refunds are processed within 3 to 5 working days.